This document explains how we use your personal data. We are committed to ensuring the privacy of all individuals whose personal data R B Sport Development, hold, process and destroy. Such individuals may include our members and those end users of our services, those employees of our clients and users of our services, other visitors to our website, sole traders, partnerships, self-employed suppliers and those employees of our suppliers and contractors. In this policy we explain how we hold, process and retain your personal data.

 

How Is Your Personal Data Used?

 

This section provides you with information about: a) what personal data we hold and process; b) in respect of personal data that we did not collect from you directly, from where we obtained that data and what types of data we have collected; c) the purposes for which we may process your personal data; and d) the legal grounds on which we process your data.

Contact Data. We may process information that you provide to us ("contact data"). This contact data may include your name, address, telephone number, email address, date of birth, and may be provided to us in person or through our website. We may use this contact data during the course of providing our services, in conjunction with our partners, suppliers and client, to you. The legal basis for this processing is for the purposes of performing our contract with you, or in taking steps at your request prior to entering into a contract. Where you have provided your consent for us to do so, we may contact you regarding the latest promotions and offers regarding our products and services, and those of our partner organisations, and to send you newsletters.

Member / Customer Data. If you are a member or customer, we may process information that you provide to us ("member/customer data"). This data may include your name, address, telephone number, email address, date of birth, gender, a photograph of you, driving licence information, doctor’s name and address, imagery and information contained within images or texts that you send us which may contain locational data, and may be provided to us in person, through our website or the online portals that we provide. We may use this data to provide you with pricing information, for administering your account(s) with us, and for providing our services to you. The member/customer data may also be processed during the course of your use of the services that we provide, and for the purposes of administering and renewing your membership, performing our contract with you or in taking steps at your request prior to entering into a contract. Your data may also be anonymised for the purposes of our analysing and monitoring trends in activity. We may also ask for relevant health and long-term injury information, information about any disability you may have and other important medical information for the purposes of fitness and health checks and the safe delivery of activities you engage in. This data is a special category of personal data, and we will only process it with your explicit consent for agreed purposes at the point of collecting it or in extreme circumstances we may share it with medical professionals in the event of a need for treatment. The consent to use this information needs to be provided by the parent for children under the age of 16. Anyone over the age of 16 can provide consent for use of their data under GDPR. Where you have provided your consent for us to do so, we may contact you regarding the latest promotions and offers regarding our products and services, and those of our partner organisations, and to send you e-newsletters, text messages or printed information. We do not share your data with any third parties with the exception of companies within our Group and our processing partners who are covered by this policy and who only process your data on our behalf. You will not be contacted by any third party for marketing purposes. If we need to share your details, e.g. for the purposes of club memberships, this will be communicated in the terms and conditions, or other activity and we will endeavour to make you personally aware of this before they are shared. They will not be held by the third party or used for any purpose other than that which is stated. Through other media we will endeavour to protect your identity by not publishing full details, e.g. Mr J Bloggs.

Payment Data. We may process payment information relating to products and services that you purchase from us and your membership ("payment data"). The payment data may include your contact details, your card details and the transaction details. The payment data may be processed for the purposes of administering the payment, for the supply of the purchased goods and services, and keeping proper records of those payments. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract, and our legitimate interests, namely our interest in the proper administration of our website and business. We will store your bank account number and sort code data where you have a Direct Debit mandate in place. When the Direct Debit mandate finishes, we will remove this data from our operational systems within 30 working days.

Shared Data. We run services on behalf of other organisations such as, Schools. These services are often run under a franchise or contract agreement. Data may be shared with these organisations at a summary level but not at a personally identifiable level.

At the end of an operating contract, if the service is to be run by another operator, we will forward on your contact, membership/customer data to the new operator so they can continue to provide the service to you without interruption. You may object to our sending this data by contacting us at info@rbsportdevelopment.com